Full-Service Portfolio
All services are available to maintain guest satisfaction, safeguard assets, and support owner decisions.
Optional Add-Ons
Optional
Add-Ons
Comprehensive inspections to protect and maintain the value of your property.
Room-by-room audits
Room-by-Room Audits
Comprehensive photographic review of bedrooms, bathrooms, and balconies.
Documentation of furniture, finishes, lighting, flooring, and fixtures.
Identification of wear-and-tear issues.
Guest experience
Guest Experience Standards
Review of in-room amenities (minibar, electronics, toiletries). Verification of comfort standards and guest readiness. Compliance with brand and franchise requirements.
Housekeeping
Housekeeping Compliance
Inspection of linen quality, cleanliness, and turnover standards. Review of cleaning procedures and staff consistency.
Verification of health and hygiene compliance.
Common sreas & recreation
Common Areas Audit of lobbies, gyms, restaurants, lounges, and event spaces. Evaluation of traffic flow, signage, décor, and guest comfort. Review of ADA accessibility.
Kitchens & food services
Kitchens & Food Services
Verification of hygiene, workflows, and HACCP compliance. Inspection of equipment performance, storage, refrigeration, and waste handling. Evaluation of staff procedures and food-safety records.
Electrical systems
Electrical Systems Inspection of panels, breakers, cabling, and grounding. Verification of backup power (generators/UPS). Optional thermography for fault detection.
Plumbing systems
Plumbing Systems Testing of water pressure, flow, and leaks.
Review of piping, pumps, and tanks. Verification of sanitation and drainage systems.
HVAC systems
HVAC Systems Evaluation of air-conditioning units, chillers, and ductwork. Testing for energy efficiency and air quality.
Review of filters, coils, and controls.
Mechanical systems & equipment
Mechanical Systems & Equipment Inspection of boilers, elevators, kitchen exhaust, and pumps. Safety checks in mechanical rooms. Life-cycle assessment of assets.
Roofs & structural elements
Roofs & Structural Elements
Review of roof surfaces, terraces, and drainage systems. Check of facades, balconies, and exterior walls. Planning for capital repairs.
Pools & spas
Pools & Spas Testing of chemical balance and water quality. Verification of pumps, filtration, decking, and safety compliance.
Review of guest experience for comfort and accessibility.
Landscaping & exterior grounds
Landscaping & Exterior Grounds
Inspection of gardens, lawns, and walkways. Review of irrigation, drainage, and exterior lighting.
Verification of guest-facing outdoor areas.
IT & smart systems
IT & Smart Systems Review of Wi-Fi coverage and reliability. Testing of keycard, CCTV, and digital systems. Verification of property management system integrations.
Staff compliance & training checks
Staff Compliance & Training Checks Verification of staff certifications and health cards. Review of training and compliance programs. Alignment with brand and legal standards
Video walkthrough & 360° documentation
Video Walkthrough & 360°Documentation Virtual walkthroughs of resort spaces.
360° documentation of rooms, public, and technical areas. Cloud-based owner access to inspection archives.
Renovation supervision
Renovation Supervision Oversight of remodels, upgrades, and expansions. Progress reporting with photos and milestones. Contractor quality verification.
New construction oversight
New Construction Oversight Independent reporting for owners during new builds. Verification of design specifications, codes, and milestones. Tracking of timelines and budget risks.
Technical verifications (Thermography optional)
Technical Verifications (Thermography Optional) Detection of hidden failures in electrical, IT, and HVAC systems. Inspection of server rooms, smart controls, and cabling. Infrared scans for safety and reliability.
Bilingual executive reports
Bilingual Executive Reports Side-by-side English & Spanish reporting. Graphs, rankings, and annotated photos. Delivered in confidential, board-ready format.
Insurance & risk assessments
Insurance & Risk Assessments Documentation of conditions for insurance carriers. Identification of risks, hazards, and compliance gaps. Support for premium reduction and claim preparation.
FF&E lifecycle management
FF&E Lifecycle Management Documentation of furniture, fixtures, and equipment condition. Planning of replacement schedules and budgets. ROI tracking for long-term asset management.
Room-by-Room Audits
Comprehensive photographic review of bedrooms, bathrooms, and balconies.
Documentation of furniture, finishes, lighting, flooring, and fixtures.
Identification of wear-and-tear issues.
GUEST EXPERIENCE
Guest Experience Standards
Review of in-room amenities (minibar, electronics, toiletries).
Verification of comfort standards and guest readiness.
Compliance with brand and franchise requirements.
& HOUSEKEEPING
Assessment of cleanliness, comfort, and hospitality standards.
COMMON AREAS & RECREATION
Audit of lobbies, corridors, gyms, and recreational spaces.
KITCHENS & FOOD SERVICES
Verification of hygiene, workflows, and HACCP compliance.
MEP SYSTEMS (ELECTRICAL • HVAC • PLUMBING)
Technical inspection of critical systems with optional thermography.
ROOFS & STRUCTURES
Evaluation of waterproofing, stability, and lifecycle.
POOLS & SPAS (COMPLIANCE & GUEST EXPERIENCE)
Review of safety, water quality, and guest experience.
EMERGENCY & SAFETY PROCEDURES
Analysis of evacuation, fire safety, and accessibility protocols.
RENOVATION SUPERVISION
Independent oversight of renovations with periodic owner reporting.
TECHNICAL VERIFICATIONS (THERMOGRAPHY OPTIONAL)
Early detection of hidden failures in critical systems.
BILINGUAL EXECUTIVE REPORTS
Clear reports prepared for board meetings and investors.
REPAIR & COST PRIORITIZATION
Prioritization of critical findings with cost estimates.
